Contact Information

Our tenet:  Product OK, Service OK!

Before contacting us for personal support please:

  • Read our FAQs (Frequently Asked Questions).
  • Make sure you are using the latest version.
  • If you still can't solve your problem, please contact our support team. Most of the time, our response will be within 2 business days. For better and faster slove the problem, please write clearly. Say what you mean, and make sure it can't be misinterpreted. If you have problem, please tell us that how to do to see the problem again. Write down the error messages, especially if they have numbers in. You had better capture and send your screen to us while your computer has bugs. If you have bought our software, for get our best and fast service, your email need include your order ID, the product name you bought and the product ID.

 

Information about downloading software can be found here.
Information about ordering software can be found here

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